Privacy Policy

The City Council of Alcalá de Guadaíra (hereinafter, the City Council), Plaza del Duque 1, 41500 – Alcalá de Guadaíra (Seville) in accordance with current legislation on the protection of personal data, informs users that turismoalcaladeguadaira.es about its Data Protection Policy that will be applicable to the processing of personal data provided by the user when accessing, using and/or registering at turismoalcaladeguadaira.es.

The City Council guarantees the confidential treatment of users’ personal data, as well as, in accordance with the provisions of Article 9 of Organic Law 15/1999, of December 13, on the protection of personal data, that the necessary technical and organizational measures have been adopted for the security of personal data and to avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment.

Likewise, the City Council informs the user that the facilities, systems and files in which personal data are stored comply with the security measures established in Royal Decree 994/1999, of June 11, which approves the security measures applicable to automatic files containing personal data.

Visitor registration

The City Council communicates to the users of turismoalcaladeguadaira.es that the IP address with which you access the City Council server, the date and time of access, as well as the pages you visit that are hosted on this server, will be collected and stored in a LOG file that will be processed by the City Council for the purpose of counting the visits it receives. turismoalcaladeguadaira.es as well as for statistical purposes.

User registration

The personal data of users requested in the register of users of turismoalcaladeguadaira.es are subject to automated processing and are incorporated into a personal data file under the responsibility of the City Council.

Such data must be true, accurate, complete and updated, being the user the only responsible for any loss or damage, direct or indirect, that may be caused to the City Council or any third party due to the falsity, inaccuracy, insufficiency or failure to update them.

Users and visitors of the portal will be informed of the obligation or not to provide each and every one of the personal data requested in the access and registration forms for the services and/or contents offered on the website. Notice will be given at the time of collection through visual warnings such as floating windows, placement of asterisks or symbols next to the requested data, or similar means to those mentioned above. The refusal to provide the requested data, the provision of inaccurate or incomplete data, could result in the inadequate, inefficient, defective or non-provision of services and/or content offered to users and visitors.

In the event that the user is a minor, he/she is advised that he/she must obtain prior authorization from the adult in whose care he/she is in order to provide the personal data requested. The City Council disclaims any liability for failure to comply with this requirement. The City Council will never use this data for purposes inappropriate for the age of the minor, but will do so in accordance with the age, knowledge and maturity of this target audience, and will never collect data relating to or related to the economic situation or privacy of family members. The City Council will provide parents or guardians the opportunity to exercise their rights of access, cancellation, rectification and opposition of the data of their children or guardians and will encourage minors to consult with them before providing data. In the case of minors under 14 years of age, they must provide the City Council with written authorization from their parents, guardians or legal representatives, consenting to the processing of their data.

The purpose of the collection and processing of personal data requested in the different forms of turismoalcaladeguadaira.es is:

  • identification of the user for the purpose of a more personalized attention;
  • administration, study and improvement of service offerings;
  • the study and design of new services based on user preferences;
  • and the sending of technical, commercial and informative information about turismoalcaladeguadaira.es, its products and services, as well as the cultural, touristic and business offer of the city of Alcalá de Guadaíra.

The owner of the data may exercise at any time before the City Council the rights of access, rectification, cancellation and opposition in the terms contained in the data protection legislation. Users may send their request regarding the protection of personal data by e-mail to info@turismodealcaladeguadaira.es, with the reference “Personal Data”; or, if they prefer, by post to the address of the City Council listed in the heading and with the same reference.

In any case, the user’s consent for the processing and transfer of personal data may be revoked at any time, by sending a written communication to the person responsible for the file to the address of the City Council. Such communication must be made by sending a letter signed by the owner of the data, indicating his address and attaching a copy of his National Identity Card or other supporting document.

The personal data provided to the City Council will not be transferred to third parties without prior authorization from the owner of the same, except in those cases expressly provided by law, and provided that the requirements established therein are met.

Information Society and E-Commerce Services

The City Council, by virtue of Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce, will under no circumstances send advertising and communications for sales purposes or others of a commercial nature to users without their prior request or consent. Likewise, the City Council will not send unsolicited or previously consented messages or send chains of unsolicited or previously consented electronic messages.

The City Council informs users that they may oppose the sending of commercial messages by following the instructions indicated in each case or by writing to the following e-mail address: info@turismoalcaladeguadaira.es

Changes in Privacy Policy

The City Council may modify this Privacy Policy according to legislative requirements, regulations or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency, so users are advised to visit it periodically.